Cancellation terms

Summer 2024:

hotel rooms: no cancellation costs up to 3 days before arrival, then 90%

apartments: no cancellation costs up to 14 days before arrival, then 90%

Winter 2022/23

  • No cancellation costs
  • In the event of a border closure or a lockdown at your place of residence or vacation spot, there are no cancellation costs
  • Cancellations up to 1 day before departure are free of charge if quarantine is imminent
  • til 28 days before arrival no cancellation fees
  • til 14 days before arrival 70 % cancellation fees
  • til 2 days before arrival or no show 90% cancellation fees
  • Austrian hotel contract conditions

Cancellation insurance

We do recommend to sign in for a cancellation insurance, which also covers COVID 19. Read more


Check In / Check Out

The rooms are usually ready for occupancy from 2.30 p.m.
On the day of departure we ask you to vacate your room by 10 a.m.

Late Check-Out

If you want to use your room longer, please first ask at reception whether this is possible. Up to 1 p.m. we charge €15,- up to 3 p.m. €25.- and up to 5 p.m. €40.- per person. Showering in the wellness area is possible and costs €10 with 1 towel.


Access wellness

Children are only allowed in the wellness area from the age of 14.


We allow pets in certain rooms.