hotel rooms: no cancellation costs up to 3 days before arrival, then 90%
apartments: no cancellation costs up to 14 days before arrival, then 90%
- No cancellation costs
- In the event of a border closure or a lockdown at your place of residence or vacation spot, there are no cancellation costs
- Cancellations up to 1 day before departure are free of charge if quarantine is imminent
- til 28 days before arrival no cancellation fees
- til 14 days before arrival 70 % cancellation fees
- til 2 days before arrival or no show 90% cancellation fees
- Austrian hotel contract conditions
We do recommend to sign in for a cancellation insurance, which also covers COVID 19. Read more
Check In / Check Out
The rooms are usually ready for occupancy from 2.30 p.m.
On the day of departure we ask you to vacate your room by 10 a.m.
If you want to use your room longer, please first ask at reception whether this is possible. Up to 1 p.m. we charge €15,- up to 3 p.m. €25.- and up to 5 p.m. €40.- per person. Showering in the wellness area is possible and costs €10 with 1 towel.
Children are only allowed in the wellness area from the age of 14.
We allow pets in certain rooms.