Cancellation terms
Summer 2025:
hotel rooms: no cancellation costs up to 3 days before arrival, then 90%
apartments: no cancellation costs up to 14 days before arrival, then 90%
Winter 2025/26
- til 72 days before arrival no cancellation fees
- til 30 days before arrival 70 % cancellation fees
- til 7 days before arrival or no show 90% cancellation fees
- Austrian hotel contract conditions
Cancellation insurance
We do recommend to sign in for a cancellation insurance. Read more
Information
Check In / Check Out
The rooms are usually ready for occupancy from 2.30 p.m.
On the day of departure we ask you to vacate your room by 10 a.m.
Late Check-Out
If you want to use your room longer, please first ask at reception whether this is possible. Up to 1 p.m. we charge €20,- up to 3 p.m. €30.- and up to 5 p.m. €50.- per person. Showering in the wellness area is possible and costs €10 with 1 towel.
Access wellness
Children are only allowed in the wellness area from the age of 14.
Pets
We allow pets in certain rooms.